At Smart Builders Africa, we stand behind the quality of our products and strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward returns policy.
We accept returns for goods delivered, provided they are in their original, unused condition. It’s crucial that you inspect your items upon delivery and refrain from using them if you anticipate a return. Returns must be initiated promptly after receiving the items to be eligible for consideration.
Please note that we do not accept returns for used items, as we prioritize the quality and integrity of our products. However, if you find the delivered items unsatisfactory or not as expected, we offer a full refund for the returned items.
To initiate a return or inquire about our returns process, please contact our customer service team at sales@smartbuilders.africa. Our dedicated team is here to assist you every step of the way and ensure a smooth returns experience.
Your satisfaction is our top priority, and we’re committed to making your experience with Smart Builders Africa as seamless as possible. Thank you for choosing Smart Builders Africa for your roofing material needs.